Social and Health Care
The start-up of welfare areas and the changing operating environment create a need for leadership renewal. Our training’s give you a new way of thinking and operating models for leadership, strategic planning, process development and solving current challenges in the health and safety industry.
Training for the management and development of processes in the health and safety sector. Resource challenges, population structure, technology, internationalization – several pressures for change challenge the social security industry and the industry’s operators. Operating methods, responsibility structures and management models are in transition. What conditions does this set for management?
Enables the smoothness of the social security transition phase and successful management of change. The organization and production of social security services is built as a whole, where customer orientation and effectiveness as well as productivity and knowledge-based management guide operations. In our training’s, you deepen your ability in strategic thinking and financial and change management and strengthen your personal leadership skills. Academic perspective and practical working life are seamlessly combined in our programs.
In the service design and lean training’s, you get tools and ways to develop processes such as access to treatment, treatment path or various social services. When services are produced efficiently, they save nursing resources. As the health and safety industry develops, the role of networks increases and the coalitions of ecosystems form important operating environments for future business. For example, understanding procurement and the insurance industry can curb costs and enable more efficient and coordinated services.
The problems of care chains, the lack of personnel and the adequacy of funding are current themes now and even years from now. What can social security managers do? Managers, supervisors and social security professionals must have an understanding of what a change in the operating environment requires in terms of developing their own management capabilities, and what means can be used to better manage their own organization amidst the challenges of the welfare area reform.
New areas of well-being and the development of personal management skills require business, production and health economics skills. The health benefits achieved by the patient and the client and the smoothness of access to treatment are essential issues. How do you develop the customer’s service process and how do you produce truly impressive services? From society’s point of view, the adequacy of funding and personnel, the effectiveness of the available resources and what is achieved with the contributions are evaluated.
Developing management skills improves the ability to renew oneself in the face of change, and new thinking models promote flexibility and even better customer orientation. With process management expertise, it is possible to develop smoother care chains and organize social and health services to be more cost-effective and effective. Lean expertise, on the other hand, improves the problem-solving skills of the personnel and brings about changes in operating methods and daily management, leaving more time for care and customer work.
